Infor CPQ is a Configure, Price, Quote software that optimizes the sales cycle by automatically converting a pricing strategy into filtered quote options for users. The software lets users quote products or services with the possibility of integrating useful add-ons, allowing for expanded reach and more streamlined conversion opportunities.
Infor CPQ is part of Infor CloudSuite CRM integrations, a comprehensive suite of cloud-based management products that users can tailor to meet the needs of industry-specific markets. It provides a variety of customization options, such as enterprise-focused platforms, add-on capabilities, and custom price adjustments, to name just a few.
Why this product is good
Positives of Infor CPQ Software
Product Details
What is Infor CPQ?
Infor CPQ’s product configuration software allows manufacturers to automate sales and engineering processes, freeing sales and engineering teams to concentrate on new product development.
Features include:
- Visual configuration with product imagery
- Quoting and ordering system with customization and visualizations
- Automated manufacturing instructions
- Guided upsells
- Enterprise system integrations
- Centralized platform access
- Extensible developer tools
- Integration with Infor Birst®
Visual configuration: Infor CPQ makes it easy to configure complex products, provides a self-service quoting and ordering experience, delivers dynamic ‘images’, ‘drawings’ and ‘CAD’ models, generates personalized proposals, and is accessible anytime, anywhere on any device.
Quoting and ordering: The visual selection quoting and ordering experience helps customers customize products to their specifications. With built-in pricing and engineering approval workflows, manufacturers can streamline their sales process by eliminating costly errors and duplication of effort while speeding up the sales cycle.
Automated manufacturing instructions: Build 2D drawings or 3D representations of products and their assemblies for a precise visual guide to the final assembly team. Generate bill of materials (BOM) and detailed kitting instructions in real-time, and incorporate these guidelines into the fulfillment process through seamless ERP integration.
Guided upsells: Throughout the process of selection, configuration, and pricing, reps can access real-time profit projections for each sale. They’re equipped with resources designed to help them propose accessories, features, and bundles with higher margins or larger order value. This enables them to provide recommendations that align with both margin goals and the needs of the customer.
Enterprise system integrations: Automate your quote-to-cash workflows by integrating Infor’s powerful quoting tool with external enterprise solutions, whether hosted in the cloud, on-site, or through a blend of both, using Infor’s sophisticated platform-as-a-service (PaaS) solution and its API gateway.
Centralized platform access: Infor CPQ’s unified single sign-on (SSO) system centralizes access to the platform, so your team always has immediate, comprehensive, organization-wide visibility to enhance communication efficiency.
Extensible developer tools: Infor provides optional developer tools and CPQ rules that enable you to create a tailored buying/selling experience with minimal programming effort. This can range from a user-friendly, consumer-grade web interface and efficient forms to business processes that serve as alternatives to customizations.
Integration with Infor Birst®: Infor CPQ integrates with Infor Birst®, a business intelligence and analytics platform, for actionable insights that drive business decisions and inform sales strategies.
What are the advantages of using CPQ?
Infor CPQ's Benefits
Infor cloud solutions are based on Amazon Web Services (AWS), which offers world-class infrastructure in many locations, with security and stability in the service. Infor’s industry-specific CloudSuites® include pre-assembled options to enable your business to make a seamless transition to Infor systems.
Benefits of Infor CPQ include:
- Helps manufacturers increase sales and reduce costs
- Simplifies the configuration of complex products
- Increases online conversion rates with visual configuration
- Reduces product returns
- Helps buyers identify their needs before reaching out to sales
- Provides a unique and engaging customer experience for highly customizable products
- Easy to modify business logic and forms to sync with complex pricing models
What industries are CPQ solutions best suited for?
Infor CPQ for Industries
Infor CPQ is designed to address the challenges Manufacturing companies face when quoting customizable products and services. Here’s how it caters to them:
Industrial Manufacturing
Visual Configuration: Infor CPQ offers a visual configurator that allows sales reps to guide customers through product options using an easy-to-understand interface. This can include features like 3D models and filtering based on valid configurations, ensuring accuracy and a smoother sales experience.
Rules-Based Logic: The software enforces business rules regarding product compatibility and pricing. This eliminates errors and ensures that quotes are always valid based on pre-defined parameters.
Integration with CRM: Infor CPQ integrates with Infor CRM, allowing sales reps to access customer data and past interactions while configuring products. This streamlines the process and facilitates the creation of personalized quotes.
Discrete Manufacturing
Streamlines Product Configuration: Infor CPQ offers visual tools and guided selling to ensure accurate product configurations for discrete manufacturers.
Automates Pricing and Quoting: The software automates pricing rules and generates faster, more accurate quotes based on configurations.
Cloud-Based Accessibility: Infor CPQ can be accessed anywhere on any device, allowing for remote sales and configuration.
Prices
Infor CPQ Pricing
The price of Infor CPQ is not published online. Contact their sales department for pricing.
Is there anyone else out there?
Competitors and Alternatives to Infor CPQ
There are several Infor CPQ alternatives manufacturers should consider when evaluating quoting solutions. At the enterprise level, businesses need features like advanced pricing and configuration abilities, scalability, and team collaboration. Other important factors to consider include price, integrations, ease of use, and customer support.
Top Infor CPQ Alternatives
Zilliant CPQ
Zilliant CPQ is a comprehensive solution tailored to complex manufacturing industries. It combines robust configuration capabilities, easy-to-use features like 3D/2D visualization, and seamless integrations with systems like SAP and Salesforce. It helps manufacturers quickly deliver accurate, real-time quotes by offering guided selling, dynamic pricing, automated rules, and error-free quoting. Its strong pricing optimization capabilities ensure the right pricing throughout the sales process.
DealHub CPQ
DealHub CPQ is a compelling alternative to Infor CPQ for manufacturers who don’t require visual configuration tools but need comprehensive quote-to-revenue capabilities that extend beyond traditional CPQ. DealHub delivers a unified platform that handles the complete revenue lifecycle, from initial quote through contract execution, order management, billing, and revenue recognition, eliminating the fragmented systems that create operational friction in manufacturing organizations. The platform’s no-code environment empowers sales and operations teams to manage complex pricing rules, multi-tier distributor/dealer pricing, volume-based discounting, and approval workflows without IT dependencies, while built-in contract lifecycle management (CLM) and native e-signature capabilities streamline the quote-to-contract-to-order process. DealHub’s DealRoom creates collaborative digital sales rooms that centralize proposals, technical specifications, BOMs, contracts, and buyer communication—particularly valuable for complex B2B manufacturing sales requiring cross-functional coordination. With seamless integrations to leading CRM and ERP systems (Salesforce, Microsoft Dynamics, NetSuite, SAP), manufacturers gain real-time visibility into pipeline, order status, and revenue forecasting without data silos, while the platform’s flexible architecture supports diverse product lines, multi-entity operations, international currencies, and complex channel pricing structures that scale as manufacturing businesses grow.
Vendavo
Vendavo CPQ stands out as a strong alternative to Infor CPQ for manufacturers seeking a comprehensive sales and pricing solution. It streamlines complex product configurations and pricing scenarios, ensuring accurate quotes and protecting margins. It features a user-friendly visual configuration tool, guided selling prompts for efficiency and accuracy, and dynamic proposals tailored to customer needs. Advanced pricing rules and real-time margin visibility help businesses maintain profitability while optimizing pricing strategies. Vendavo CPQ also supports customer success by identifying upsell opportunities and minimizing churn risks, making it a well-rounded tool for driving sales performance and profitability.
Epicor CPQ
Epicor CPQ is a robust CPQ solution for manufacturers seeking an immersive sales experience. It offers a built-in visual configurator, enabling customers to interact directly with a virtual representation of products during configuration. This feature, coupled with 2D, 3D, and augmented reality product displays, enhances customer engagement and can lead to higher-value quotes. Additionally, Epicor CPQ provides advanced pricing rules, accurate BOMs and CAD files, powerful CPQ analytics, and a user-friendly interface, making it easier for sales teams to generate precise quotes, streamline processes, and maximize profitability.
Configure One
Configure One CPQ excels in managing complex product configurations and streamlining the quote-to-order process. It enables sales teams to configure intricate products, generate dynamic pricing tied to real-time production data, and deliver visually detailed quotes with bills of materials. The platform supports customized specification sheets, order invoices, and historical change tracking for transparent documentation. Features like guided selling and constraint management ensure accurate configurations, while automated BOM creation and dynamic pricing enhance efficiency. With real-time visibility, eCommerce capabilities, seamless integrations with ERP and CRM systems, and robust customization options, Configure One CPQ is an all-in-one solution for improving sales operations and customer experience.
Valuable Insight From Real Customers
Gartner Peer Insights
Infor CPQ has a rating of 4.7 out of 5 stars on Gartner Peer Insights. In their reviews, users note the software’s flexibility and visual configurator. However, some users mention that software documentation and version control could be improved.
The reviewers and customer demographics are as follows:
Reviewer’s Company Size
- Less than $50M: 24%
- $50M – $1B: 50%
- $1B – $10B: 25%
- Over $10B: 1%
Reviewer’s Industry
- Manufacturing: 53%
- Consumer Goods: 21%
- IT Services: 8%
- Construction: 7%
- Other: 11%
Reviewer’s Deployment Region
- North America: 67%
- Europe, Middle East, and Africa: 24%
- Asia/Pacific: 9%
Gartner Peer Insights affirms that Infor CPQ robust and flexible product features and excellent customer support, as cited by the featured review on their site.
FAQs
Common Questions and Answers
Infor CPQ integrates with Infor CRM, allowing sales reps to configure products, access quotes, and generate orders directly within the CRM interface. This streamlines the lead-to-order process, eliminates manual data entry, and ensures valid configurations, leading to faster quotes and improved customer experience.
Infor CloudSuite CRM integrates with multiple ERP (Enterprise Resource Planning) and BI (Business Intelligence) systems for in-depth insights and analytics.
Infor provides packages for Aerospace & Defense, Fashion, Food & Beverage, Healthcare, Corporate, Distribution, Manufacturing, and Service industries.
Infor offers a wide range of products, including, but not limited to, Talent Management, Enterprise Management, and Supply Chain Management systems.
Summary
Infor CPQ's Summary
Infor CPQ is a comprehensive Configure, Price, Quote software that offers various features and benefits. For those who can dedicate time to exploring and tailoring the system to take advantage of the entire offering, Infor CPQ is a solid pick.
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