Mostly designed for complex quotes and contracts, Conga CPQ (previously Apttus CPQ) is a CPQ (configure, price, quote) software that helps businesses automate their quoting process. It is a digital commerce solution that offers features such as product and pricing configuration, contract management, document generation, and more.
Why this product is good
Positives of Conga CPQ Software
- Conga CPQ is designed for ease of use, with a user-friendly interface and a visually-guided process. This software requires no significant training to use.
- Conga supports multiple pricing models for one-time, recurring, and usage-based charges. This makes it a good choice for businesses with complex pricing structures.
- The software is built on a scalable microservices architecture, meaning it can easily handle high volumes of quotes and contracts and can scale up with your business.
What is Conga CPQ?
Conga CPQ is a cloud-based configure, price, quote (CPQ) software with features designed to help businesses automate the creation of sales quotes and contracts. It also makes it easy to manage products, pricing, and discounts.
- CLM integration
- Document generation and customization
- Fully-managed QTC process
- Team collaboration for complex quotes
- Advanced pricing functionality
- Visual configuration
- Approval workflow
CLM Integration: Conga CPQ integrates with multiple contract lifecycle management (CLM) solutions, making it easy to manage quotes and contracts within a single system. This is important for businesses that need to keep track of a large number of sales quotes and contracts.
Document Generation and Customization: The software includes a document generation engine that allows businesses to quickly generate quotes and contracts. It also offers the ability to quickly generate cover letters and supporting documents for each customer, so businesses can create documents that fit their specific needs and desired formats (.pdf, .docx, .xlsx).
Fully-Managed QTC Process: The entire quote-to-cash process is fully-managed on Conga’s digital commerce platform, from product configuration and pricing to document generation and contract management. Being able to use a single system for the entire process can save businesses time and money.
Team Collaboration for Complex Quotes: Conga CPQ’s team collaboration features make it easy to manage complex quotes, with the ability to assign tasks, add notes, and track progress for an expedited process. And because it’s cloud-based, team members can access the system from anywhere.
Advanced Pricing Functionality: Conga allows users to set up multiple price types, create dimensional discounts, and manage price books. This makes it easy to configure pricing for even the most complex products.
Visual Configuration: Configure pricing, discounting, carts, and check-out processes using Conga’s visual configurator. This makes it easy to see how changes will impact the final quote or contract. It also ensures accuracy and prevents errors.
Approval Workflow: Automate the approval process for quotes and contracts with Conga’s workflow engine. This can save businesses time and money by eliminating the need for manual approvals. With this software, users can quickly submit quotes and contracts for approval, saving time elsewhere in the workflow process.
What are the advantages of using CPQ?
Conga CPQ’s Benefits
There are many benefits to using Conga CPQ. A few of the most notable benefits include:
- Increased customer satisfaction
- More accurate quotes and contracts
- Improved sales productivity
- Faster quote and contract creation
- Reduced time to market
- Improved revenue intelligence
Conga CPQ Pricing
Conga CPQ starts at $35 per user per month. The pricing scales up depending on the number of users and the included features and integrations. Conga also offers premium consulting and integration services. This cost does not include setup fees.
Conga does not offer a free trial or a freemium version of the software. However, they do offer a free demo of the product before purchase.
Is there anyone else out there?
Competitors and Alternatives to Conga CPQ
There are several competitors to Conga CPQ, each with its strengths and weaknesses. At the enterprise level, businesses need features like advanced pricing and configuration abilities, scalability, and team collaboration. Other important factors to consider include price, integrations, ease of use, and customer support.
Top 3 Conga CPQ Alternatives
Among the most feature-rich CPQ solutions, Salesforce CPQ streamlines and automates most of the processes from quote to contract, giving users more control while also allowing them to easily set up, price, quote, negotiate, communicate, and finalize transactions. It enables users to modify this data at any point, which makes it easy to keep track of the sales process and make changes as needed. Salesforce CPQ is one of the most expensive. With the customizability and robust features that Salesforce’s tech stack offers, this CPQ software is best for enterprise businesses with complex pricing structures and products.
Oracle CPQ makes it easy to configure new products by allowing users to drag and drop product options into a “cart.” It also offers the ability to quickly generate quotes and contracts. Oracle CPQ also improves compliance and risk management initiatives by tracking customer interactions and providing a complete audit trail. Its fully-automated contract management capabilities make it easy to keep track of all contract changes and approvals. Its cloud-based system also allows users to access the software from anywhere. For businesses that want an easy-to-implement solution and a frictionless setup, Oracle is a great choice.
SAP CPQ is adaptable and allows for a wide range of customization options to meet the demands of the clients. It’s also not difficult to handle. During implementation, SAP’s world-class support team enables its customers to easily overcome issues concerning customer-specific process requirements. With SAP CPQ, you can rest assured that your company’s margins are protected with product, customer, and channel price controls. This specific feature eliminates problematic discounting with rules-driven eligibility and margin-protecting capabilities. In addition, your company can enhance and augment deal size by using pricing and cross-sell suggestions.
Valuable Insight From Real Customers
Gartner Peer Insights
Out of 152 reviews, Conga CPQ has a rating of 4.7 out of 5 stars on Gartner Peer Insights. In their reviews, users note the software’s ability to automate and streamline the sales process, as well as its ease of use, scalability, and customer support. However, some users mention that the software can be expensive and that the learning curve can be steep.
The reviewers and customer demographics are as follows:
Reviewer’s Company Size
- Less than $50M: 8%
- $50M-$1B: 38%
- $1B-$10B: 30%
- Over $10B: 23%
- Gov’t/PS/Ed: 1%
- Healthcare and Biotech: 18%
- IT Services: 17%
- Software: 11%
- Manufacturing: 11%
- Other: 43%
Reviewer’s Deployment Region
- North America: 44%
- Asia/Pacific: 26%
- Europe, Middle East, and Africa: 22%
- Latin America: 8%
Gartner Peer Insights affirms that Conga CPQ is feature-rich software that helps businesses automate and streamline their sales processes, as cited by the featured review on their site.
Common Questions and Answers
Conga CPQ is a cloud-based software that businesses use to send prices and quotes to their customers, speeding up the sales process. It enables users to quickly generate quotes and contracts, as well as keep track of customer interactions and generate complex pricing structures.
Yes, Apttus and Conga merged in 2020 and now operate under the Conga name. The strategic transaction brought together the two companies to create a global leader in CPQ software that enables both small and large companies to improve their quote and contract management processes.
Conga Quote Generation is a discounted add-on product for Salesforce customers and is not included in the base Salesforce subscription.
Conga was created on the Salesforce AppExchange platform. Now, Salesforce is an investor in Conga and offers its software as discounted add-ons.
Conga CPQ integrates with Salesforce, Google Drive, Dropbox, Docusign, HubSpot Marketing Hub, Box, Evernote, Microsoft OneDrive, and many other business tools for a seamless workflow.
Conga CPQ’s Summary
Conga CPQ is an excellent configure, price, quote tool that works best for businesses that are expanding their product lines and services, as well as companies with complex pricing structures. Its feature-rich CPQ automation software makes it simple for businesses to generate sales quotes in as little time as possible. And since it works seamlessly with Salesforce tools and Conga’s CLM platform, each of its tools comes together to create a robust tech stack that gives businesses everything they need to succeed.
And for customers and clients, faster and easier quote and contract generation mean a better overall customer experience.
Rhonda Bavaro excels in boosting SaaS companies’ growth through innovative content marketing, thriving in the dynamic sales tech industry amidst evolving technologies that drive revenue acceleration.