CloudSense CPQ Overview

CloudSense CPQ is purpose-built to help companies that sell complex products and services scale and grow revenue. It is best suited for companies in the telecommunication, managed services, utilities, publishing, advertising, and SaaS industries.

CloudSense CPQ software is a powerful tool to help businesses manage and optimize their sales process. It allows companies to create quotes and proposals quickly and easily, making closing deals simpler and faster. Additionally, CloudSense CPQ software provides analytics and reporting features that give businesses an insight into how their sales process is performing.

Why this product is good

Positives for CloudSense CPQ Software

  • Flexible configure-price-quote solution for digital-first businesses. This tool gives sales operations teams the ability to quickly and easily update their offerings for complex products and channels.
  • With CloudSense’s unified product catalog functionality, go-to-market teams can roll out new offerings quickly and easily on every channel.
  • Native integration with Salesforce provides an end-to-end sales process and a seamless personalized customer experience. CloudSense CPQ extends the value of Salesforce and leverages Salesforce’s product upgrades and innovation in artificial intelligence.

Product Details

What is CloudSense CPQ?

CloudSense CPQ software provides a holistic sales experience, incorporating quoting with contracts and invoicing, and subscription and order management. CloudSense is the perfect solution for businesses that need to handle large amounts of data and complex product configurations.

Features include:

  • Configure Products
  • Native Salesforce Integration
  • Omnichannel Selling
  • Connected data
  • Dynamic deal scoring
  • Advanced usage-based billing

Configure Products: CloudSense CPQ lets you quickly configure products and automates the creation and management of quotes, contracts, and pricing. With a unified product catalog, as well as tools for creating custom quotes and contracts, CloudSense CPQ makes short work of discounting, bundling, or any special pricing arrangements you need to manage.

Native Salesforce Integration: No matter the level of complexity, CloudSense CPQ automates orders for completion, change, and renewal. By natively integrating with Salesforce, you can manage all aspects of subscription and order in one cohesive place.

Omnichannel Selling: Utilize CloudSense CPQ to increase sales from all types of channels, including self-service, direct sales, partners, and more. With just one engine and an agile product catalog, you can maximize growth for your business as a whole.

Connected Data: CloudSense’s dashboards give you an overview of your customers, their product buying habits, and how successful your sales and margins are. It also allows businesses to see potential obstacles in their revenue operations process.

Dynamic deal scoring. Based on customer data, historical data in CPQ, inputs, and configuration requirements, CloudSense estimates how likely a deal is to close, whether they’re the best fit for your company, and how profitable they might be.

Advanced usage-based billing. CloudSense is purpose-built for telecommunications, CSPs, MSPs, and digital ad sales — industries with the most complicated usage-based billing processes on Earth. It seamlessly calculates and auto-bills customers a flat-rate plus their exact product usage, every time.

1/16/2024 Update
Based on

What are the advantages of using CPQ?

CloudSense CPQ’s Benefits

CloudSense CPQ is a powerful solution that enables sales professionals to accurately configure and quote complex products and services quickly and efficiently. 

Benefits of CloudSense CPQ include:

  • Streamlines the entire customer lifecycle
  • Reduces errors in the configuration of complex products and services
  • Helps complex digital businesses scale their revenue operations
  • Reduces lead-to-order time
  • Helps maintain strong customer relationships across channels
  • Provides insights into sales pipeline and customer data to help close deals faster
1/16/2024 Update
Based on

What industries are CPQ solutions best suited for?

CloudSense CPQ for Industries

CloudSense CPQ is specifically designed to address the challenges that Telecommunications, Utilities, and Managed Services companies face in the quoting process. Here’s how it caters to them:


Faster and More Accurate Quotes:  Telecom offerings are often complex with various service bundles and configurations. CloudSense CPQ automates the process, allowing sales teams to quickly configure these bundles, calculate accurate pricing, and generate quotes in minutes. 

Selling Complex Solutions: CloudSense CPQ empowers telecom companies to create customized product and service bundles that meet each customer’s needs precisely. This flexibility ensures they can propose the most relevant solutions and close deals faster.

Streamlined Order Management:  CloudSense integrates seamlessly with Salesforce, a CRM platform commonly used in telecom. This creates a smooth flow of data from quote to order, eliminating manual data entry and reducing the risk of errors. The automation also shortens provisioning lead times, leading to faster service activation for customers.


Streamlining the Sales Process: For residential and commercial clients, CloudSense CPQ can automate tasks like generating quotes and proposals, reducing errors and speeding up the time to close deals.

Improving Customer Experience: CloudSense CPQ provides a self-service portal and eCommerce functionality, allowing customers to easily order new services or bundles and reducing the need for them to contact customer service representatives.

Introducing New Services Faster: The platform’s flexible product catalog allows utility companies to quickly introduce new offerings or change pricing structures, giving them a competitive edge.

Managed Service Providers (MSPs)

Increased Sales and Revenue: With CloudSense, MSPs can create customized service packages for different client needs, potentially leading to larger order values. The streamlined quoting process also frees sales reps to focus on closing deals.

Reduced Costs: CloudSense automates various tasks such as upgrades and support ticket allocation. This reduces the need for manual work and streamlines operations, leading to lower operational costs for the MSP.

Improved Customer Satisfaction: CloudSense provides a 360-degree view of all client information and holdings. This allows MSPs to offer more personalized service and ensure clients have clear visibility into their service packages.


CloudSense CPQ Pricing

The price of Cloudsense CPQ is not published online. Contact their sales department for a custom quote.

Is there anyone else out there?

Competitors and Alternatives for CloudSense CPQ

There are several competitors to CloudSense CPQ, each with its strengths and weaknesses. At the enterprise level, businesses need features like advanced pricing and configuration abilities, scalability, and team collaboration. Other important factors to consider include price, ease of use, and customer support.

Top 3 CloudSense CPQ Alternatives

Conga CPQ

Conga CPQ is designed for companies that sell complex products and services. If you’re looking for a software solution that will connect multiple departments and systems for a more collaborative configure-price-quote process, Conga CPQ is a good choice. In addition to product and pricing configuration, it also offers contract management and document generation features. Plus, Conga supports multiple pricing models (one-time, recurring, usage-based charges) which makes it ideal for businesses with complex pricing structures.


PROS Smart CPQ speeds up the quotation and pricing process for sales teams and automatically creates quotes with the right product mix and price points. PROS CPQ is cloud-based and uses AI and machine learning algorithms to power its quotation and configuration abilities. It allows sales teams to use customer segmentation and data on buying patterns and willingness-to-pay to deliver profitable quotes. 

DealHub CPQ

Part of the DealHub Platform, DealHub CPQ integrates natively with Salesforce. It has a user-friendly interface with 24/7 customer support. With DealHub CPQ, you can quickly configure customized quotes that are sent to your Salesforce CRM automatically. Quotes can be generated in various formats, such as DealRoom, Word, PDF, or Excel, making them compatible with any device or platform. Guided selling and automated approval workflows help sales teams close deals faster.

Valuable Insight From Real Customers

Gartner Peer Insights

CloudSense has a rating of 4.4 out of 5 stars on Gartner Peer Insights. In their reviews, users note the software’s flexibility and seamless integration with Salesforce. However, some users mention that adapting to upgrades by Salesforce and CloudSense can create challenges with the CPQ.

The reviewers and customer demographics are as follows:

Reviewer’s Company Size

  • Less than $50M: 5%
  • $50B-$1B: 49%
  • $1B-$10B: 26%
  • $10B+: 21%

Reviewer’s Industry

  • Telecommunications: 42%
  • Media: 21%
  • IT Services: 16%
  • Energy and Utilities: 7%
  • Other: 14%

Reviewer’s Deployment Region

  • Europe, Middle East, and Africa: 40%
  • North America: 29%
  • Asia/Pacific: 25%
  • Latin America: 5%

Gartner Peer Insights affirms that CloudSense provides a good omnichannel experience as cited by the featured review on their site.

29/11/2023 Update


Common Questions and Answers

Is CloudSense part of Salesforce?

CloudSense CPQ is a Salesforce-native platform that focuses on helping businesses streamline their quote-to-cash processes. The CPQ tools are designed to simplify complex quoting and ordering processes, ensuring accuracy, efficiency, and consistency in pricing and product configuration. By leveraging CloudSense CPQ within the Salesforce environment, businesses can enhance their sales processes, improve quote accuracy, and provide a more streamlined experience for both sales teams and customers.

What is the difference between Salesforce CPQ and CloudSense?

Salesforce CPQ and CloudSense are both solutions designed to streamline the quote-to-cash process within the Salesforce ecosystem, with some distinctions. Salesforce CPQ is a Salesforce product, while CloudSense is a separate company providing CPQ solutions that integrate with Salesforce. Salesforce CPQ caters to a broad range of industries and business sizes, offering a high level of flexibility and customization through the Salesforce platform.

On the other hand, CloudSense has a more specific focus on industries such as telecommunications, media, and utilities, making it a preferred choice for businesses dealing with complex product structures. Additionally, CloudSense is known for its strength in handling renewals and subscriptions, making it particularly suitable for organizations with subscription-based models.

CPQ Integrations