DealHub CPQ vs. CloudSense CPQ

CPQ software is a pivotal tool in the sales cycle—it automates complex processes related to pricing, product configuration, and document generation (e.g., quotes, proposals, contracts, NDAs, and BOMs). Without it, businesses grapple with confusing and inaccurate quotes, which hinder prospective buyers’ understanding of the purchase. By automating quote generation, businesses can focus on more profitable activities like prospecting, outbound sales, and product demos. 

DealHub CPQ and CloudSense CPQ both aim to streamline quoting and expedite the sales cycle but approach this goal quite differently. Both offer standard CPQ functions like product configuration, guided selling, document generation, and CRM integration, but their focus areas set them apart.

DealHub CPQ is a comprehensive revenue lifecycle management (RLM) solution. Its core strength lies in providing B2B software companies the resources to sell to new customers while managing subscriptions and billing for existing ones. Guided selling workflows and automated document generation accelerate repeatable sales processes, like those in SaaS sales organizations.

CloudSense CPQ is a versatile solution catering to a broad spectrum of industries, including media companies, telecoms, and enterprise B2B sellers. Its flexible and adaptable nature allows it to fit into diverse business models, providing comprehensive CPQ functionality in various settings.

DealHub and CloudSense Have some overlap when it comes to their product, but their overall execution is different. While DealHub works well for companies with standardized sales processes and well-defined RevOps functions (such as mid-sized and enterprise organizations), CloudSense offers a more agile, customizable solution that fits the needs of both small and large businesses.

Defining DealHub CPQ

DealHub CPQ is designed to help B2B software companies automate complex quote-to-cash (QTC) processes, such as offer configuration, contract negotiation, and billing. It also includes advanced features like subscription management, upsell/cross-sell support, and insights for revenue visibility.

Branded as a “revenue amplification platform,” DealHub CPQ helps companies standardize their sales processes to increase sales productivity. During product configuration, the first stage of the QTC process, reps using DealHub’s interface can quickly access their product catalog and assemble itemized quotes based on previously-stated needs and preferences.

As back-and-forth ensues with other decision-makers, DealHub and its sales engagement platform, DealRoom, create a system where buyers and sellers can share documents, update each other, and communicate concerns in one centralized place.

After order fulfillment, DealHub automates the subscription management process, reducing involuntary churn by accepting multiple payment forms, managing invoicing, and monitoring customer abandonment. When it comes time for contract renewal, DealHub makes it easy for busy sellers to transition from one contract term to a subsequent one.

Defining CloudSense CPQ

CloudSense CPQ is an intelligent, cloud-based solution built on Salesforce. It helps companies streamline the sales process by offering guidance on product configuration and document generation. By connecting to Salesforce, CloudSense delivers real-time visibility into customer data across departments, providing reps with a full view of the customer journey from lead to close.

CloudSense is designed to power all of a business’s sales channels, including direct sales (e.g., field sales and roadshows), digital sales (e.g., ecommerce and online portals), and outbound sales (e.g., webinars and cold calls). Its automated configuration capabilities also offer customers personalized product recommendations based on their needs and preferences and upsell opportunities to maximize order value.

That’s why CloudSense is able to serve customers like telecom providers and media companies—its adaptable nature allows it to cater to large companies with abstract functions. Still, CloudSense is a viable option for small companies too, particularly those without a sales program that is hard to quantify.

DealHub and CloudSense have similar core features. But each of these features is tailored to different different business functions within the sales process.

DealHub takes a streamlined approach to product configuration, leveraging guided selling capabilities to automate the process. Products are often predetermined and organized in an intuitive structure, allowing reps to quickly and easily create competitive offers. The software helps sellers move their buyers through the decision-making process with suggestions on products and features best suited to their needs.

CloudSense takes a flexible approach, allowing customers to configure products and features according to their preferences. This gives them greater control over the product configuration process, but also requires more user input from the customer.

DealHub stands out with its sales engagement features. It’s perfect for companies selling to buyers with multiple decision-makers because it is the only CPQ software that offers such a high degree of centralization. Most organizations rely on email for communication, which causes lots of deals to fall through the cracks. DealRoom helps to prevent this and accelerates the sales process.

CloudSense is more of a jack-of-all-trades—its platform is designed to meet the needs of companies with multiple vendors, digital self-service portals, and several sales channels and revenue streams. It allows energy companies, utilities, and other businesses using a usage-based model to create customized solutions for clients and manage their contracts on an individual basis.

Here’s a breakdown of each product’s features:

Both DealHub and CloudSense have distinct ICPs. Understanding them helps companies better identify which one (if either) is the best fit.

DealHub is ideal for businesses that prioritize customer engagement, especially those in need of a central hub to communicate across departments and manage multiple conversations at once. Thanks to its subscription management capabilities, it is a solid choice for companies using the recurring revenue model.

Suppose a software company already has a well-defined outbound program, but its reps spend hours coming up with product recommendations and packages that suit the needs and budget constraints of their buyers. The software is broken into price tiers but includes multiple add-on services.

With DealHub, all sales reps need is input data from their prospects and their quote can be ready within minutes. Throughout the contract negotiation process, all document sharing and stakeholder communication can take place through DealRoom, saving reps time and preventing deals from slipping through the cracks.

CloudSense is well-suited for organizations (large and small) with complex product configurations, multi-tiered contracts, and multiple stakeholders to manage. They may or may not offer services in addition to their products.

Take a telecommunications company, for example. The firm offers a range of services, including multi-site networks, mobility solutions, security, and cloud services. Customers may choose to bundle services, all of which have varied pricing based on customer usage.

CloudSense allows companies to configure their products according to the needs of their customers, allowing them to tailor the offering based on the customer’s specific requirements and budget. The software provides a self-service portal for customers so they can manage their contracts and services individually, and it integrates with multiple sales channels.

CPQ requires a great deal of implementation effort, especially at the enterprise level. Any organization that needs to use CPQ software will have challenges with software adoption, tech stack integration, and operational efficiency.

At DealHub, thorough customer support begins with onboarding and lasts as long as a customer does business with the company. Its team of experts assists new customers in setting up and integrating and educates sales reps and managers on using it efficiently. Continued support post-purchase drives software adoption and minimizes the chances of any problems arising after implementation.

CloudSense’s software functions seem more varied, but it is a specialized tool at its core. With extensive experience in telecommunications, media, and utilities, its in-house professionals are experts at CPQ implementation in these domains. CloudSense also offers customer support and training to help its customers get the most out of its software.

Pricing is a big factor when deciding which CPQ software to choose. While each company has its own pricing model, some general trends are helpful to explore.

DealHub’s pricing is quote-based but starts at around $50. If customers want an accurate quote, they should contact the team directly.

CloudSense CPQ is completely quote-based with no pricing information available on its website. Pricing depends on the functionality and level of customization needed for each customer’s product configuration, so prospective customers to contact CloudSense directly for a quote.

Here’s a quick rundown of the costs associated with each product:

Choosing between DealHub and CloudSense ultimately comes down to the industry in which a company operates.

DealHub is designed to automate repetitive processes and manage ongoing subscription revenue streams. It works for agency contracts and one-time sales, but scaling SaaS companies with some sales infrastructure get the most out of its suite of product features.

CloudSense helps telecom providers and energy companies reduce order fulfillment for complex product configurations and usage-based contracts. It also helps them manage customer support and usage of their services, which makes it ideal for companies with a long-term relationship with their customers.

Both companies offer excellent customer service and sell valuable products, but they fit into completely different workflows. It’s important to consider all of these factors before making a decision.

Rhonda Bavaro

Rhonda Bavaro excels in boosting SaaS companies’ growth through innovative content marketing, thriving in the dynamic sales tech industry amidst evolving technologies that drive revenue acceleration.

DealHub CPQ vs. CloudSense CPQ

• 1Introduction
• 2Product Overview
• 3Product Features
• 4Customer Size
• 5Customer Support
• 6Pricing
• 7Summary
• 8FAQs